Alert: Global IT outage affecting GP services

Our practice has been impacted by the global IT outages on 19/7/24. The issue with accessing records has now resolved but please bear with us as we deal with the backlog of work we could not deal with on Friday. This may lead to a delay in dealing with some issues.

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Welcome to Wistaria and Milford Surgeries

To Request an Appointment, Medication Queries, Cancel an Appointment & any other General Assistance.

Please use our KLINIK SYSTEM to submit a request for care – CLICK HERE

  • Select Service you Require
  • Fill in Your Information
  • Contact From GPDepending upon your medical need we will contact you to arrange an appointment or provide you with advice by text or phone.

The service is open 6am to 6pm Monday to Friday excluding bank holidays. If you do not have internet access then our call handlers can request a GP appointment for you by completing the triage questions. 

This can be done by telephone or via a touchscreen in the privacy rooms beside reception at Wistaria or Milford Surgery.

For more information see our FAQ – Wistaria and Milford Surgeries

Flu vaccinations start in September. For more details visit our Flu Page.

Visit the patient portal for links to various resources including ways to update your details, submit home blood pressure readings and more.

Do not phone the practice to book but book online or call 119.

University Hospital Southampton are offering free lung checks…scan the QR code for more information or call them 0238 120 883

Healthier You NHS Diabetes Prevention ProgrammeGestational Diabetes Mellitus (GDM)

NHS App Survey April 2024

The NHS in Hampshire and the Isle of Wight is interested to find out more about how many people use […]

Try the NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use Patient Access you can continue to use it. You can use the NHS App as well.

For more information go to

Non-urgent advice: Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

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