Non-urgent advice: When to use Klinik
Urgent requests for care – these are normally dealt with the same day, you are less likely to get your registered doctor
Non-urgent requests for care – these are reviewed normally within a few days and you may then be contacted to book an appointment which may be with your registered doctor
Follow-up of an ongoing issue – these are reviewed normally within a few days, if the issue is urgent you should instead submit an urgent request
Home visit requests – these are best submitted earlier in the day if possible
Medication Queries – these go to our medicines team with input from our doctors when needed
Sick note requests – also accessible via this link
Non-urgent advice: When to call (normally easier in the afternoons)
Booking nurse appointments
Booking annual review appointments e.g. Asthma, COPD, Diabetes
Booking an appointment if you have received a letter or text from us asking that you book an appointment
Non-urgent advice: 1Can your Local Pharmacy Help
If your condition is more serious you will be referred to a GP or hospital.
What are the seven common conditions?
Sinusitis
Sore throat
Ear ache
Infected insect bite
Impetigo (a bacterial skin infection)
Shingles
Uncomplicated urinary tract infections in women.
Your pharmacist will asses your suitably for treating you and may refer you to another health service if they feel it’s more appropriate.
To find your local participating pharmacy https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy