From 13/6/22 the way you access care has changed.
Click on the image above for all requests for care. The service is open 06:00 to 18:00 Monday to Friday excluding bank holidays. You can also request appointments by phone or via a touchscreen in the privacy room by reception at Wistaria or Milford Surgery.
The video above is an introduction to our new system including details of where our new Iris Suite rooms are located.
Flu vaccinations for certain groups are booking now. For more details visit our Flu Page. The best option is to book via the NHS app or Patient Access.
Visit the patient portal for links to various resources including ways to update your details, submit home blood pressure readings and more.
Autumn boosters are booking now. Do not phone the practice to book but book online or call 119. Appointments are available at Milford War Memorial Hospital.
Non-urgent advice: COVID-19 Vaccination Update
For the latest updates check the news below and also the COVID-19 Vaccination page on the New Forest PCN website.
Please avoid contacting the surgery by phone to request a vaccination appointment. For Spring Boosters and beyond we will be using the National Booking Service for booking appointments.
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If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
If you’ve already registered for online services you can order repeat prescriptions quickly online. Some appointments are available directly for online booking including Cervical Screening appointments, Shingles and Pneumonia vaccinations and Flu vaccinations in the Flu season.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Online services allow you to:
- check or cancel appointments and book certain appointments (cervical screening, shingles and pneumonia vaccinations and flu vaccinations in the flu season
- order repeat prescriptions
- see parts of your health record, including information about medicines, vaccinations and test results
- see communications between your GP surgery and other services, such as hospitals