PLEASE NOTE:
Our email address is not to be used for clinical queries as the Inbox is not constantly monitored.
PLEASE NOTE:
Our email address is not to be used for clinical queries as the Inbox is not constantly monitored.
Our Clinicians are available from 8am to 6.30pm from Monday to Friday except bank holidays.
Please note that our phone lines are open from 8.30am to 6.00pm
The Iris Suite will handle urgent care requests between 8am to 6.30pm Monday to Friday excluding bank holidays but is not a walk-in service.
You may submit a Klinik request anytime from 6am on any working day, via our Klinik system
Our patient support team are available on the phone and at reception:
| Day | Time (Milford Only) Closed for Lunch every day 1 to 2 pm) |
|---|---|
| Monday | 8:30 am to 6:00 pm |
| Tuesday | 8:30 am to 6:00 pm |
| Wednesday | 8:30 am to 6:00 pm |
| Thursday | 8:30 am to 6:00 pm |
| Friday | 8:30 am to 6:00 pm |
| Saturday | Closed |
| Sunday | Closed |
| Bank Holidays | Closed |
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Suggestions & Complaints
If you would like to make any compliments, comments, complaints or suggestions, please complete the form below and return it to the surgery or email hiowicb-hsi.wistariapractice@nhs.net