You can call 111 when you need medical help fast, when it‟s not a 999 emergency.
NHS 111
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an Urgent Care Centre, an out of hours GP, Community nurse, emergency dentist or a late opening Pharmacist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.
You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year, Calls from landlines and mobile phones are free.
Emergencies
In an acute emergency dial 999.
The following conditions Emergencies and are best dealt with by calling 999.
- If you think you are (or someone you are with is) having a stroke
- If you think you are (or someone you are with is) having a heart attack
- If someone collapses or is unable to breathe
- If someone is bleeding heavily
- If you think your child has meningitis
In any of these situations if you ring reception they may advise you to call 999 as delaying treatment can lead to serious consequences.
If you need to be seen IMMEDIATELY then the surgery is not the place to go as there may not be a doctor or nurse there.
URGENT TREATMENT CENTRE (Formerly Minor Injuries) at Lymington Hospital
Opening hours
365 days a year – 8.00am to 9.00pm
Homepage | Lymington Urgent Treatment Centre (lymingtonutc.nhs.uk)
- Walk in between the hours of 8am and 9pm if you have a minor injury or illness which is not considered critical or life threatening
They will assess your health needs and determine where you will be treated – you may be signposted to a service which more appropriately meets your need
NHS Walk-in Centre
NHS walk-in centres provide fast and convenient NHS treatment. You will be seen by an experienced nurse for advice, assessment and treatment for minor ailments and injuries. You don’t need an appointment. The nearest NHS walk-in medical centre is:
Practice Plus Group Urgent Treatment Centre (UTC), Southampton – Southampton Urgent Treatment Centre – Practice Plus Group
Opening hours
Monday to Friday: 7.30am-10pm
X-ray opening hours: 10am-8pm
Weekends and bank holidays: 8am-10pm
Last patient accepted at 9.30pm
The UTC is open to all NHS patients, no appointments required.
Telephone – 0333 999 7613