In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice – they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.

Online Patient Access

To request online access you need to contact the surgery so that we can provide your registration details.

You can

  • complete a slip available from reception
  • email the surgery (giving us your name, date of birth and whether you consent to receive emails from us) at hiowicb-hsi.wistariapractice@nhs.net
  • contact the surgery via the website using ‘Request online access’ on the front page – your online registration details will be posted to your registered address
  • If you would like to apply for detailed online access (test results, problems, consultations) then please bring photographic ID eg driving licence, passport.

Once you have your registration details click on the link below to register for Online patient access

https://app.patientaccess.com/login

Patient Participation Group (PPG)

Click Below to find out more about our Patient Participant Group

Patient Participant Group

Patient Data

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything.

To opt out:

  • You may opt out at any time by going to https://www.nhs.uk/your-nhs-data-matters
  • Please carefully read all the information before you opt out.  If you decide you are happy to consent to your data being shared then you do not have to take any action
  • If you have any concerns please speak to practice staff

We need to make sure that you know this is happening and the choices you have.

Your GP Record – Patient Guide