Launch of single point of access – urgent eye care

From Monday 2 November patients will be able to contact the PES single point of access via phone on 0300 303 4922 from 9am to 5pm Monday to Saturday. 

Patients can see a list of accredited optical practices outside these times currently providing the service at www.primaryeyecare.co.uk  using the ‘Find a practice’ tool.
This service is all patients registered with a West Hampshire CCG, Southampton City CCG and North Hampshire CCG GP practices.

Referrals are accepted from General Practice, Pharmacy and Hospital Services.  When a patient contacts via the single point of access they will be screened and then where appropriate have a telemedicine consultation arranged with one of our CUES optometrists.

Where face to face appointments are required these will be arranged at a local participating optical practice in an appropriate timescale.